1. What information is needed for an elevator inquiry?
Please provide the loading capacity (number of people), number of floors, shaft dimensions (width and depth), and whether a machine room is required.
2. What are the key advantages of your elevators?
We use premium components, including gearless motors, Monarch or STEP control systems, and high-quality door operators from leading brands like Shenling or Wittur.
3. How is installation and maintenance handled?
We provide detailed manuals with the equipment. We recommend hiring a professional local company for installation, though our technicians can assist if necessary.
4. What are the payment terms?
We generally accept T/T or L/C at sight.
5. What is the guarantee period?
We provide an 18-month guarantee period, during which we offer free replacements for qualified parts.
6. Can we visit the factory?
Yes, you are welcome to visit our manufacturing facility. We are conveniently located for international travelers.