How can customers purchase replacement parts?
The scissor lift uses standard hardware components. You can easily find replacement parts at local hardware markets or forklift specialty shops.
How is the equipment repaired if a fault occurs?
The equipment is designed for high reliability with a low failure rate. If an issue arises, we provide detailed video tutorials and step-by-step repair instructions for easy maintenance.
What is the quality guarantee period?
We offer a one-year quality guarantee. If the machine fails due to manufacturing defects within the first year, we will ship replacement parts to you free of charge.
Can the scissor lift be used on an incline?
The maximum allowable working angle for this equipment is 2°. It is designed primarily for use on level, firm surfaces to ensure maximum safety.
How long does the battery last and how is it charged?
The unit is equipped with two 12V/60Ah batteries. It comes with a 24V/10A charger. Charging typically takes 6-8 hours for a full cycle, providing enough power for a standard work shift.
What safety certifications does the product hold?
Our products are fully compliant with international standards and hold CE, RoHS, GS, and ISO 9001 certifications to ensure global safety and quality compliance.